Why are we getting this spam? Or is this normal?

AJ
--
Sent from my BlackBerry on Airtel

From: KIRAN IT [mailto:kiran1432u@gmail.com]
Sent: Saturday, July 02, 2011 03:14 PM
To: otrs@otrs.org <otrs@otrs.org>
Subject: [otrs] [Ticket #976] convert email to ticket

On Jul 02, 2011 @ 03:11 pm, dm_jangulo@equifax.com.pe wrote:

Thanks Leonardo,

Julio Cesar Angulo Quiroz

Telf.: 997066155

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Leonardo Certuche
Enviado el: Sábado, 30 de Octubre de 2010 08:03 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] convert email to ticket

Hello,

That's a default OTRS feature, you can read more at http://doc.otrs.org/2.4/en/html/x1352.html

Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia

Ticket History

On Jul 02, 2011 @ 03:10 pm, leonardo.certuche@itconsultores.com.co wrote:

Hello,

That's a default OTRS feature, you can read more at
http://doc.otrs.org/2.4/en/html/x1352.html

Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia

On Jul 02, 2011 @ 03:05 pm, dm_jangulo@equifax.com.pe wrote:

Hi team, I wonder if they know a practical manual on how to convert
email into ticket and put in a queue, use the administrator email
account, but the mails are not converted to tickets, they could send me
some link that can guide me, thank you very much .

Julio Cesar Angulo Quiroz

Telf.: 997066155

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