You don't have the perl mod GD installed. Or you have an older version.
http://www.mail-archive.com/otrs@otrs.org/msg01206.html
 
 

Erik Mathis
AIU Dunwoody Network Administrator

-----Original Message-----
From: Bakari Allen [mailto:bakari.allen@jhlaw.net]
Sent: Thursday, November 27, 2003 12:37 PM
To: otrs@otrs.org
Subject: [otrs] Graphs

I discovered the ability to create graphs recently. However, when I attempted to run the script to create the graphs I received the following error . . .

Can't locate GD/Graph.pm in @INC (@INC contains: /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/lib/perl5/5.8.0/i586-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at ./mkStats.pl line 37.

BEGIN failed--compilation aborted at ./mkStats.pl line 37.

Can someone point me in the right direction on how to resolve this problem?

TIA,

Bakari A. Allen

Director of Information Technology

Jackson and Hardwick, LLC

770.625.0200 extension 210

bakari.allen@jhlaw.net