Hi Peter,
Thanks, that worked
great!
Greetings,
Tabitha
Von:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Beugen, Peter van
Gesendet: Mittwoch, 14. März 2007
09:49
An:
Betreff: RE: [otrs] error message
I had the same
problem with a new OTRS installation, while never had the problem before.
In the new
installatio I used (as recommended) utf-8 charset.
I switched back from
‘utf-8’ to ‘iso-8859-1’ charset and the problem
disappeared…..
Regards,
Peter
Van:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Tabitha Stang
Verzonden: woensdag 14 maart 2007
9:40
Aan: '
Onderwerp: AW: [otrs] error
message
Hi Salvador,
Thanks for the quick
answer!
Yeah, I'm sure that'd
work but having the perl script not recover at all is prety harsh (especially
in unattended situations like at 2am.) Would it be possible for perl to
trap such an error? (Sorry, I'm not a perl guru.)
Thanks!
Tabitha
Von: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] Im Auftrag von
Salvador Manzo
Gesendet: Dienstag, 13. März 2007
18:11
An:
Betreff: Re: [otrs] error message
POP3 clients occasionally fall over
on a particular header. When this happens, you usually need to use an
alternate client to log into the mailbox and manually zap the problem message.
On 3/13/07 09:48, "Tabitha Stang" <stang@cleverbridge.com>
wrote:
Hi OTRS List,
I’m using OTRS 2.1.6. PostMasterPOP3.pl dies on a bad message with
the following error:
Message 18/759 (imap-test@pop3.cgn.cleverbridge.com)
Safety protection waiting 2 second till processing next mail...
Malformed UTF-8 character (unexpected non-continuation byte 0x63, immediately
after start byte 0xfc) in pattern match (m//) at
/usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223.
Malformed UTF-8 character (fatal) at
/usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223.
What makes things worse is, the next time it starts up, it starts with message
#1 and dies again on #18. And then again, rinse and then repeat.
What to do? Help!
Tabitha
-----
Salvador
Manzo [ 620 W. 35th
St • Los Angeles, CA 90089 e. manzo@usc.edu ]
Auxiliary Services IT, Datacenter
University of Southern California
818-612-5112
---
"Sometimes it is said that
man can not be trusted with government of himself. Can he, then, be trusted
with the government of others? Or have we found angels in the forms of kings to
govern him? Let history answer this question."
-- Thomas Jefferson (First Inaugural Address, 3/4 1801)