Hello Ronny, Monday, January 31, 2005, 3:47:46 PM, you wrote:
Have you tried under user in admin area for each agent.For example try to select agent and click change there you can disable notifications for each agent then submit.Remember I said try ;-)
The agent don't have any notificatios. I set only 'Send me a
notification if there is a new ticket in "My Queues"'.
When new email arrived and processed I see the following lins in log
file:
@4000000041fe2b8d394d70f4 info msg 424: bytes 854 from