If you want to go for a single line display, you can find the code from "Advanced Search results" page. It is one line diplay there.<BR><BR><B><I>Jason Loven &lt;jloven@cainetserv.com&gt;</I></B> wrote:  <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">  <META content="Microsoft Word 11 (filtered medium)" name=Generator><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:SmartTagType name="Street" downloadurl="http://www.5iantlavalampft-com:office:smarttags" namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType name="PostalCode" downloadurl="http://www.5iamas-microsoft-com:office:smarttags" namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType name="State" downloadurl="http://www.5iamas-microsoft-com:office:smarttags" namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType name="City"
 downloadurl="http://www.5iamas-microsoft-com:office:smarttags" namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType name="address" downloadurl="http://www.5iamas-microsoft-com:office:smarttags" namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType name="PersonName" namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType>  <STYLE>  st1\:*{behavior:url(#default#ieooui) }  </STYLE>    <STYLE>  <!--   /* Style Definitions */   p.MsoNormal, li.MsoNormal, div.MsoNormal   {margin:0in;   margin-bottom:.0001pt;   font-size:12.0pt;   font-family:"Times New Roman";}  a:link, span.MsoHyperlink   {color:blue;   text-decoration:underline;}  a:visited, span.MsoHyperlinkFollowed   {color:purple;   text-decoration:underline;}  span.EmailStyle17   {mso-style-type:personal-compose;   font-family:Arial;   color:windowtext;}  @page Section1   {size:8.5in 11.0in;   margin:1.0in 1.25in 1.0in 1.25in;} 
 div.Section1   {page:Section1;}  -->  </STYLE>    <DIV class=Section1>  <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Just curious if anyone has done any work on reskinning OTRS at all? Some of the views (like the open tickets view) show a lot of information it would be nice to pare down to just a line or 3.<o:p></o:p></SPAN></FONT></div>  <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></FONT></div>  <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Also has anyone managed to get OTRS working with any of the CRM systems out there like Microsoft CRM or SugarCRM?<o:p></o:p></SPAN></FONT></div>  <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></FONT></div>  <div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt;
 COLOR: navy; FONT-FAMILY: Arial"><o:p>&nbsp;</o:p></SPAN></FONT></div>  <div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thank you,</SPAN></FONT><o:p></o:p></div>  <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><?xml:namespace prefix = ns0 ns = "urn:schemas-microsoft-com:office:smarttags" /><ns0:PersonName w:endInsDate="2006-04-06T14:34:00Z" w:endInsAuthor="Jason Loven" w:insDate="2006-04-06T14:34:00Z" w:insAuthor="Jason Loven"><FONT color=navy><SPAN style="COLOR: navy">Jason Loven</SPAN></FONT></ns0:PersonName></SPAN></FONT><o:p></o:p></div>  <div class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><ns0:PersonName w:endInsDate="2006-04-06T14:34:00Z" w:endInsAuthor="Jason Loven" w:insDate="2006-04-06T14:34:00Z" w:insAuthor="Jason Loven"><FONT color=navy><SPAN style="COLOR: navy">Manager - Technical Services
 Department</SPAN></FONT></ns0:PersonName></SPAN></FONT><o:p></o:p></div>  <div class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"><ns0:PersonName w:endInsDate="2006-04-06T14:34:00Z" w:endInsAuthor="Jason Loven" w:insDate="2006-04-06T14:34:00Z" w:insAuthor="Jason Loven"></ns0:PersonName>&nbsp;</SPAN></FONT><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></div>  <div class=MsoNormal><FONT face=Arial color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Computer Associates, Inc.<BR><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:address w:st="on"><st1:Street w:st="on">36 Thurber Blvd</st1:Street>, <st1:City w:st="on">Smithfield</st1:City> <st1:State w:st="on">RI</st1:State> <st1:PostalCode w:st="on">02917</st1:PostalCode></st1:address><BR>Phone: (401)232-2600, Fax: (401)232-7778<BR>Email: <A
 href="mailto:support@cainetserv.net">support@cainetserv.net</A></SPAN></FONT><o:p></o:p></div>  <div class=MsoNormal><FONT face=Arial color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Web: </SPAN></FONT><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><A href="http://www.cainetserv.com/" target=NewPage125>http://www.cainetserv.com/</A></SPAN></FONT><o:p></o:p></div>  <div class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"><o:p>&nbsp;</o:p></SPAN></FONT></div></DIV>_______________________________________________<BR>OTRS mailing list: otrs - Webpage: http://otrs.org/<BR>Archive: http://lists.otrs.org/pipermail/otrs<BR>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs<BR>Support oder Consulting für Ihr OTRS System?<BR>=&gt; http://www.otrs.de/</BLOCKQUOTE><BR><p>
	

	
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