New to OTRS, please bear with me.
OTRS seems to be running fine for me, but when I tried to install the
FAQ module I get:
Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue
Feb 3 10:59:12 2009
Message: Need File/Package!
Traceback (4543):
Module: Kernel::Output::HTML::Layout::Error (v1.110.2.6) Line: 1312
Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.110.2.6) Line:
1291
Module: Kernel::Modules::AdminPackageManager::Run (v1.65.2.4) Line:
1265
Module: Kernel::System::Web::InterfaceAgent::Run (v1.35) Line: 824
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.87) Line: 47
Unfortunately there seems to be no indication of what File/Package
might be needed.
And I could not find anything in the, ahem, FAQ ...