I have this running on SuSE 9.3 apache2-2.0.53-9.2 apache2-prefork-2.0.53-9.2 otrs-2.0.2-01 apache2-mod_perl-2.0.0-4 Looks as if I'm just a bit behind in my patch levels, but that might make the difference in this case. FYI, all I have done on this particular system us the SuSE 9.3 install and then have it get online updates. before I started installing OTRS. OTRS was installed with the rpm package. I suppose you could try and downgrade apache2-prefork and or mod_perl, but that would warrant a look at what the changes were and why they were made between the 2 versions. On Aug 25, 2005, at 7:55 AM, John Heidingsfelder wrote:
Hello,
I was wondering if anyone here has implemented otrs 2.0.2-01 on Suse 9.3. I'm having issues starting the apache2-prefork service after otrs is installed.
apache2-2.0.54-4.1 apache2-prefork-2.0.54-4.1 otrs-2.0.2-01.i386.rpm
and from the follow up message... Almost forgot. The mod_perl version: apache2-mod_perl 2.0.1-2.1
rcapache2 restart [Thu Aug 25 10:53:27 2005] [warn] module perl_module is already loaded, skipping Syntax OK Shutting down httpd2 (waiting for all children to terminate) done Starting httpd2 (prefork) [Thu Aug 25 10:53:27 2005] [warn] module perl_module is already loaded, skipping failed
Loads proper once otrs is removed.
rcapache2 start Starting httpd2 (prefork) [Thu Aug 25 10:54:25 2005] [warn] module perl_module is already loaded, skipping done
I have recomplied from source and installed as well, with the same effect. Can anyone recommend a proper OS/apache2 version to use with otrs?
Thanks for your advice.
John
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