Thanks man will do.
Is SSH the only way of making changes to the Kernel/Config/Files/ZZZAuto.pm file? Or are there other connection methods I can try?
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From: Lars Monsees
Hi I am trying to SSH into our Apache server hosting OTRS. When I type "ssh server ip number" from my Windows command line I get "ssh is not recognised as a command" and when I type "ssh server IP number" from my Mac Terminal I get "connection refused".
Windows: Use PuTTY http://www.chiark.greenend.org.uk/~sgtatham/putty/ "connection refused": make sure that your server allows ssh connection from your ip adress. check firewall settings, /etc/hosts.allow, and /etc/hosts.deny and perhaps inetd/xinetd configuration. Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/