
22 Feb
2008
22 Feb
'08
6:44 p.m.
Andrew Meyer wrote:
When I try to split a ticket I get this messageā¦
Software error: Can't write /var/www/otrs2/var/log/TicketCounter.log: at ../..// Kernel/System/Ticket/Number/DateChecksum.pm line 87. For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.
Does the file exist? What are the permissions? Anything in the webserver logs? Nils Breunese.