Hi,

31/01/2015 17:20 - Ml Ml wrote:

Hello,

we startet with otrs and Article attachments are stored in the DB until now. Of course the db is growing and growing we have about 10GB of DB and a backup takes ages ...

Can i now switch to FS based storage and keep the articles until now in the DB?

I have already tried to run the migration script from DB to FS. This fails with a few articles. Can i just skipp those and carry on?

So at the end the failed articles will remain in the DB and the rest will be FS?

yes, it will work like that.
Some articles might not be switched over because of a number of reasons. However, you can still leave those in the DB and move the rest to FS using otrs.ArticleStorageSwitch.pl from the bin directory.

If you do this and use OTRS 4, also make sure to activate the "Check All Backends" option in SysConfig. Otherwise ith might be, that OTRS will not correctly display tickets with articles remaining in the DB.

--Mathias