Hi, I posted a very similar question not long ago. Have not received any suggestions yet, so if you get any I would not mind to share :-) gr, Frans
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Greg Pennell - HSA Global Sent: woensdag 4 februari 2009 22:31 To: otrs@otrs.org Subject: [otrs] Adding fields to the right-hand pane on the agent ticketwindow
Is it possible to add a field to the right-hand (grey) pane on the agent ticket view.
I'm recording the an internal reference number in a free text field and what to easily display it when viewing the ticket
Cheers Greg _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs