Can some one please help me, how can I disable the Customer User
Management. I am trying to sort the problem below.
Thanks
_____
From: Mamakwa M. Sefiri
Sent: 23 June 2006 08:06 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Active Directory
One of my customers who joined our organization last week tried to log
in yesterday and today, and this is the error that she gets "Login
failed! Your username or password was entered incorrectly. "
I have checked on the Customer User Management her details are not
there.
_____
From: Andy Lubel [mailto:andy.lubel@gtsi.com]
Sent: 22 June 2006 04:20 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Active Directory
They need to log in.
On 6/22/06 8:40 AM, "Mamakwa M. Sefiri" wrote:
I have activated the Customer User Groups Management some time ago, and
it works fine, but the problem is it does not automatically update
itself. I have added new Customer on our Active Directory and the do not
appear on Customer User Groups Management. Please advise.
Thanks
Mamakwa
_____
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