Re: [otrs] Auto Responses not send for ticket creation

2017-09-13 1:57 GMT+02:00 Sujeeva Tissaarachchi :

I have an issue in Auto Responses only for "default reply (after new ticket has been created)" It send all the emails but not this.

Hi Sujeeva, Please check, if a correct email address is set in Framework → Core → NotificationSenderEmail. We had a similar issue, and this was the solution. Regards, Balázs