Hi Lev,

You'd best ask these kind of questions in a Linux forum, as they are not related to the use of OTRS but specific to your Linux environment. As you appear not to be really familiar with Linux, why don't you consider using OTRS on Windows instead?

Apart from that, make sure your server accepts incoming SSH connections, I guess this might be not the case, based on your mac error.
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Mon, Aug 17, 2009 at 12:20, Lev Davidovich <l.davidovich@yahoo.co.uk> wrote:
Hi I am trying to SSH into our Apache server hosting OTRS. When I type "ssh server ip number" from my Windows command line I get "ssh is not recognised as a command" and when I type "ssh server IP number" from my Mac Terminal I get "connection refused".
 
I am not sure what the problem is - could anyone help or point me towards some documentation?
 
Thanks a lot
 
Lev


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