On 26.01.2010, at 16:18, Guillaume Rehm wrote:
I now that, but my customers are
customers !!
If someone have an idea ??
Thanks in advance.
Le 26/01/2010 09:52, Ralf Hildebrandt a écrit :
Top posting is frowned upon
look at Sysconfig -> Ticket -> Frontend::Agent::ViewCompose
There you can define how the response format should behave. Take care of using $QData{"xyz"} ... the "Q" is IMPORTANT !!!