Thanks it worked out well, also if anyone was wondering otrs is smart enough to not dup ticket numbers if they are in the db already -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Lars Jørgensen Sent: Sunday, July 27, 2008 3:31 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Ticket # format Change Den 27/07/2008 kl. 01.29 skrev Dave Wojciechowski:
If I change the ticket # generator to Auto Increment, any issues with chang= ing mid stream?
No, we've done it a couple times without any problems. OTRS warns you about changing the system id of a running system, though, so don't mess with that. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ Disclaimer: This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message. Any disclosure, copying, or distribution of this message, or taking any action based on it is strictly prohibited.