Hello Robert,
It is great.
That one "" made my day :)
If I really manage to deal with that "Can't locate object method
"GetAllUserIDsByQueueID" error I will go to get a cold beer.
Cheers,
Daniel
-------------------------------------
Monday, July 5, 2004, 9:27:05 PM, you wrote:
Robert> On Monday, July 05, 2004 7:08 PM
Robert> Daniel Balan wrote:
Robert> It is already adressed in 1.2.3. It might be you're running
into Robert> inconsistencies due to having chosen the CVS version.
You are wright, I tried to use it for normal responses.
For auto responses is ok.
How about responses ?
From the bottom of
Robert> http://localhost/otrs/index.pl?Action=AdminResponse:
Robert> <snip>
Robert> Useable options:
Robert> Next state
Robert> All Customer variables like defined in config option
Robert> CustomerUser.
Robert> Example:
Robert> The current ticket state is: ""
Robert> Your email address is new ""
Robert> <snap>
Robert> So, you see, there's no option for the ticket id. Sorry.
Robert> Regards,
Robert> Robert Kehl
Robert> --
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Robert> http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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