Re: [otrs] Where do I find the system log?

Allow the OTRS user to be able to write to that directory :) On 7/11/06 1:53 PM, "s taylor" wrote:

Hello.

How did you get it to work?

In the user interface, I changed "Config Options: Framework -> Core::Log" from 'LogModule: Syslog' to 'LogModule: File' and kept the default file location as 'LogModule::LogFile: /tmp/otrs.log' and the file was not created. The checks in the checkboxes are grayed out. I want to be able to view the log via both the interface AND store the data in the file.

Any suggestions to get it to work?

Thanks.

===================================

...

From: Bipin Reply-To: "User questions and discussions about OTRS.org" To: "User questions and discussions about OTRS.org" Subject: Re: [otrs] Where do I find the system log? Date: Tue, 11 Jul 2006 22:31:56 +0530

Hi

Login as root user in to the system

tail -f /var/log/messages (Only work with Unix based systems. I tried it on trustix 2.2)

regards

-- ___________________________ Bipin Das Linux Administrator, Spectrum Softtech Solutions, Mahakavi G Road,Cochin-682011. Phone 0484 4082000. www.spectrum.net.in www.spectramedi.com

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/

--