Hi Juan,
You're welcome. :) I had this issue sometimes.
Best Regards,
Mikey van der Worp
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On 05/27/2016 08:20 AM, Juan Manuel Clavero Almirón wrote:
Thank you, Mike and Yves, you were right, it was SELinux.
Kind regards,
Juan Clavero
De: Vogl, Yves [mailto:yves.vogl@adesso.de]
Enviado el: jueves, 26 de mayo de 2016 15:15
Para: User questions and discussions about OTRS. mailto:otrs@otrs.org
Asunto: Re: [otrs] can't write temp files on CentOS
Hi,
what does "getenforce" say?
You cannot verify that SELinux doesn't cause the issue by trying to write a file to /tmp with the specific user. SELinux is more complex than this - trust us.
Cheers,
Yves
Am 26.05.2016 um 14:13 schrieb Juan Manuel Clavero Almirón mailto:juanm.clavero@ibsalut.es>:
thank you for your answer but, as I said before, both users ‘otrs’ and ‘apache’ can write a file in that location via the command line.
Any other idea?
Kind regards,
Juan Clavero
De: Leonardo Certuche [mailto:leonardo.certuche@itconsultores.com.co]
Enviado el: miércoles, 25 de mayo de 2016 14:26
Para: User questions and discussions about OTRS. mailto:otrs@otrs.org>
Asunto: Re: [otrs] can't write temp files on CentOS
Hello
Probably "Step 7: File Permissions" from https://otrs.github.io/doc/manual/admin/4.0/en/html/manual-installation-of-o... can help you solve your issue
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