Hi all,

I’d be interested in setting an ACL to restrict the possible queues in which a ticket can be marked as Spam. As I understand the ACL section of the admin manual, I’d have to add the AgentTicketMove action in the PossibleNot change section, but this would also prevent a normal move, although I haven’t tried it yet.

Is it possible to restrict a ticket menu action, not the module that will do the action?

Kind regards,

Juan Clavero