Re: [otrs] LDAP, Agent authentication and Customer user backend. Almost running

Well.. OTRS is telling you it is looking for a customer key. Which is an attribute that can be used as a unique identifier for a customer user. Have you consulted the official documentation? [1]http://otrs.github.io/doc/manual/admin/stable/en/html/external-backends.html... --Mathias [1] http://otrs.github.io/doc/manual/admin/stable/en/html/external-backends.html...