I should clarify that mod_security was the source of MY index.pl 403 errors.
Does anyone have a working mod_security config for OTRS they'd be willing to share?
From: "Jefferson Davis" <jdavis@standard.k12.ca.us>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Sent: Thursday, August 25, 2011 12:46:55 PM
Subject: [otrs] mod_security configuration
Can anyone provide some insight as to how I can prevent mod_security from interfering with OTRS? When it's default config is enabled various parts of the admin interface are blocked.
I do not want to run apache without it but it makes OTRS act screwy.
BTW this was the source of the otrs/index.pl 403 access denied errors.
--
Jefferson K Davis
Technology and Information Systems Manager
Standard School District
1200 North Chester Ave
Bakersfield, CA 93308
661.392.2110 ext 120 (office)
661.392.0681 (fax)
http://district.standard.k12.ca.us
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