I am submitting tickets for our technicians and when they are getting
mail the system gives the hostname:
http://linux.arrowmeas.com/otrs/index.pl?Action=AgentZoom&TicketID=18
Which is the old name of the box when I set it up for everyone. It is
now something else and I don't know where to change this address for
them to click on. I have everything setup except for this do I need to
rebuild in order to change this hostname value? Please let me know if
there is code to edit or a mysql DB entry that I can change to make it
the correct value.
Thank you for reading my question,
Aaron
<--------Here is the example submitted ticket--------->
Hi,
There is a new ticket in 'Email Administrator'!
Test Customer
I am testing with a mail to check the hostname
<snip> http://linux.arrowmeas.com/otrs/index.pl?Action=AgentZoom&TicketID=18 Your OTRS Notification Master