Salvador Manzo schrieb am 09.03.2007 3:54 Uhr:
Anyone? I can’t for the life of me find the setting for this. I am using the default reply rule, with the text included being generated from
:// /< customer.pl?Action=CustomerZoom&TicketID= The parameter details are Http {servername}.usc.edu:90 otrs
Consistently, the message is having a line break inserted immediately after the OTRS_CONFIG_ScripAlias, making the link useless
Hi Salvador, got the same Problem once, the problem grounds on the BrowserCheck in Agent-dtls - when the BrowserCheck is done and you're using a Browser with Results in an Attribute "hard" the line-wrap will destroy your Link. That happened to me using Safari, switched to Firefox and re-edited the Notifications again - ét vóila. hth FranzF