Wrong, I'm running OTRS on debian and it works fine.
Try to modify the privileges on your MySQL database and it'll work.

Regis

-----Message d'origine-----
De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de djtzar
Envoyé : mercredi 28 mai 2008 09:56
À : User questions and discussions about OTRS.org
Objet : Re: [otrs] OTRS-Manager

thx for the feedback but it seems this application only pertains to the Windows ver of OTRS , I run on Fedora so no joy for me :(

On Tue, May 27, 2008 at 6:02 PM, Régis OBERLE <regis.oberle@waterair.com> wrote:
  

I've just tested OTRS-Manager.
Mysql DB connection is OK with correct rights.

Regis

-----Message d'origine-----
De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part 
de Régis OBERLE Envoyé : mardi 27 mai 2008 17:57 À : User questions 
and discussions about OTRS.org Objet : Re: [otrs] OTRS-Manager

Didn't knew this software, but seems to be interresting.
I'll probably test it soon.
But I don't think you'll find any help here. Maybe on OTRS-Manager web site.

Just a quick idea:

Edit file /etc/mysql/my.cnf and comment the line :

#bind-address           '.0.0.1

Restart mysql :

# /etc/nit.d/mysql stop
# /etc/nit.d/mysql start

Allow external connections :

# mysql -p
mysql> use mysql ;
mysql> GRANT ALL PRIVILEGES ON *.* TO 'user'@'hostname' IDENTIFIED BY 
mysql> 'password' WITH GRANT OPTION;

Replacing 'hostname' with '%', you allow the user to connect from every host.

Reference : http://dev.mysql.com/doc/refman/5.0/en/adding-users.html

Regards,
Regis

-----Message d'origine-----
De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part 
de djtzar Envoyé : mardi 27 mai 2008 17:44 À : otrs@otrs.org Objet : 
[otrs] OTRS-Manager

Hi All , has anyone used OTRS-Manager
http://otrs-manager.sourceforge.net/index.php?pagemepage_en  ??

Trying to update my otrs db settings but it does not save the settings?

Any help would be appreciated.
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