I setup OTRS on Windows XP . It has been configured but I have a couple questions. Hopefully, you can assist me.

 

1. How do I enable the Syslog?  No response when I click on it.

2. Setup mail.

   Currently switched our mail to Google Mail.

   pop.gmail.com (port 465)

   smtp.gmail.com (port 995)

 

SysConf, Sendmail,

SMTPS

Sendmail Module Host: smtp.gmail.com

Sendmail port:465

Authorize user:xxxxx@support.com

Password:xxxxx

 

PostMaster Mail Account

POP

Host:pop.gmail.com

Trusted: Yes

 

 

I get error message "can't send email ticket to xxxxx@support.com! It's a local address! Create a phone ticket.

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Ramsey