I have an idea that would use the Generic Interface of OTRS 3.1 to grab emails/make tickets via EWS (Exchange 2010+) *on demand* instead of scheduled POP3/IMAP. It could make your email administrator happier, too.<div><br>
</div><div>Anyone implement it this way?</div><div><br></div><div>I&#39;m willing to collaborate on it.</div><div><br></div><div><a href="http://forums.otterhub.org/viewtopic.php?f=53&amp;t=16323">http://forums.otterhub.org/viewtopic.php?f=53&amp;t=16323</a>
</div><div><br></div><div>Thanks for any feedback.</div><div>--</div><div>Gerald</div>