Re: [otrs] Using different TicketHooks for different queues

2 Jul 2004


      Hi Chris,

On Fri, Jul 02, 2004 at 03:36:07PM +0200, Christian Schaller wrote:
...
Is it possible to use different TicketHooks for different queues?  I'd
like to have a inquiry queue that uses "INQ#" and let's say for a
reporting queue "REPORT#".
The only thing I can see is setting $Self->{TicketHook}, but this one is
global.  I also don't see anything in the queue table.
His is not possible. If you want this, you need to patch otrs.
...
- Chris
Martin Edenhofer

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