25 Feb
2010
25 Feb
'10
1:44 p.m.
Hello We are running currently running an OTRS 2.3.5 with a >30G mysql db as storage. We'd like to tune the performance with measures mentioned in the docs. A few questions came up on those steps: TicketStorageModule: in use: ArticleStorageDB / want to use: ArticleStorageFS - Are all attachements stored in one directory? Or are the divided into several subdirectories? - Can OTRS us ArticleStorageDB and FS at the same time? New tickets-attachements on FS, old in the DB? Thank you. Kind Regards Raphael Thoma