8 Sep
2010
8 Sep
'10
2:12 p.m.
Is there a setting so that notifications for updates/new messages to tickets that a user owns or is responsible for work whether the ticket is in the users list of preferred queues or not? -- ------------------------------------------------ Broderick Wood HelpDesk Co-Ordinator Technical Services Team #205 Athabasca Hall Department of Computer Science The University of Alberta Edmonton, AB T6G 2E8 (780) 492-5018