I did try a rollback of some sort.  But that didn’t work.  I’m finding that it is Apache (httpd) is erroring out.

 

[Fri May 04 08:43:43 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n

[Fri May 04 08:43:43 2012] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server 192.168.1.19:80, exiting...

[Fri May 04 09:24:15 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n

[Fri May 04 09:24:15 2012] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server 192.168.1.19:80, exiting...

[Fri May 04 09:24:33 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n

[Fri May 04 09:24:33 2012] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server 192.168.1.19:80, exiting...

[Fri May 04 14:37:44 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n

[Fri May 04 14:37:44 2012] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server 192.168.1.19:80, exiting...

[Fri May 04 15:19:36 2012] [error] Cannot find current script 'httpd' at /usr/share/perl5/FindBin.pm line 205\nBEGIN failed--compilation aborted at /usr/share/perl5/FindBin.pm line 205.\nCompilation failed in require at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config/Defaults.pm line 36.\nCompilation failed in require at /opt/otrs//Kernel/Config.pm line 97.\nBEGIN failed--compilation aborted at /opt/otrs//Kernel/Config.pm line 97.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 66.\nCompilation failed in require at (eval 2) line 1.\n

[Fri May 04 15:19:36 2012] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server 192.168.1.19:80, exiting...

 

I’m not sure why.

 

Andrew Meyer

Precision Practice Management

T:314-787-0681 D: 314-881-5265 C: 314-565-0868 F: 314-881-5365

Email: ameyer@precisionpractice.com

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Eddie
Sent: Friday, May 04, 2012 3:13 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] big problems

 

 

On Fri, May 4, 2012 at 4:05 PM, Andrew Meyer <AMeyer@precisionpractice.com> wrote:

Also, I have tried to run ther backup script and then restore on  new server running CentOS 6.2, and it bombs out on the restore asking for the password. 

 

I tried putting the database password into the script and no go.


Did you try rolling back the yum update that changed your perl version?
When yum/rpm needs to update config files it will make .rpmnew and .rpmsave files. You migth need to replace or merge settings from those files