Re: [otrs] backup/restore

Hi Michiel I just test the restore ( erase all data in mysql ) with new script restore.pl, and work just fine. Now I will test the restore from scratch ( Repalce OS, apache perl mysql ) and then restore.pl Many thanks to you. Great Replay. Best Regards. On Mon, Oct 26, 2009 at 4:16 PM, Michiel Beijen wrote:

Hi fenixport,

You're right, this is an issue with the restore.pl script.

If you'd use the latest version from CVS here:

http://source.otrs.org/viewvc.cgi/otrs/scripts/restore.pl?revision=1.10.2.2&...

you won't have this issue anymore. See also http://bugs.otrs.org/show_bug.cgi?id=4454

((enjoy))

- Michiel Beijen R&D

OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Deutschland

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On Mon, Oct 26, 2009 at 3:25 PM, as as wrote:

...

Hi All

I want to backup my OTRS. And I want to use the scripts backup.pl and recover.pl.

My OTRS system is in Ubuntu 2.6.28-11-server the version of OTRS is 2.4.5. When I do a backup all went fine:

Backup /backupotrs/2009-10-26_14-23/Config.tar.gz ... done Backup /backupotrs/2009-10-26_14-23/Application.tar.gz ... done Dump MySQL rdbms ... done Compress SQL-file... done

But, when I try the restore I get the following error:

Restore /backupotrs/2009-10-26_12-39/Config.tar.gz ... Got no EncodeObject! at /opt/otrs/Kernel/System/DB.pm line 96.

Any ideas ? .. Can anyone Help me on this one.

Best Regards.

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