What did you try in ACL? Could we see a sample? What version OTRS? 


On Thu, Jan 23, 2014 at 4:16 PM, Alvaro Cordero <alvaro@gridshield.net> wrote:
Hello, I have been working on a deployment where we have two dynamic Fields Called Category and SubCategory and then the services are defined based on those two fields. 

I have been working on filtering the Services Available based on the selection of the above dynamic Fields, but no matter what combination of properties I do, I cannot get the ACL to work. 

I can filter services based on ticket type though. 

Has anyone achive something like that? 

Thanks 

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Alvaro Cordero Retana


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