
28 Sep
2003
28 Sep
'03
1:58 p.m.
Hi Florian, On Mon, Sep 08, 2003 at 11:24:38AM +0200, Florian Gattung wrote:
is it possible to go directly to the queue overview after having replied to a ticket and set that state to "closed successfully" ? with the current settings i just go to the detailed view of the ticket, which i never need after having already replied to it.
Now I improved this in CVS (OTRS 1.2 tree). Thanks for your idea! :)
thanks in advance, --Florian
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.