What happens when you su to otrs user and list all cronjobs?  Does the postmasterpop3.pl get listed?

Also, I know this sounds stupid but, have you checked permissions and to make sure they all stayed the same? 

 

 

Jonathan Larsen

Mountain West Heart Center

IT Dept

it@heartslc.com

801.270.4108

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Dan King
Sent: Thursday, July 26, 2007 1:57 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] PostMasterPOP3 cron job

 

I am having an issue with OTRS. I installed version 2.2 and since than my cron job running PostMasterPOP3.pl won’t run automatically although I can run it manually using the command

# perl PostMasterPOP3.pl

 

I am receiving the following error in my log file

 

[Thu Jul 26 15:57:02 2007][Error][Kernel::System::DB::new][173] ERROR OCIEnvNlsCreate. Check ORACLE_HOME env var, NLS settings, permissions, etc.

 

I had this successfully working before but now I am not having any luck.

 

Does anyone know a solution to my problem? As a side note I am using an Oracle backend on a Sun Solaris 9 server. Everything seems to be functional within OTRS except the cronjob.

 

Thanks for any help offered.

 

Dan King
Software Developer
Canadian Resident Matching Service
613.237.0075  ext. 241
(Toll free) 877.CARMS.42
171 Nepean Street, Suite 300
Ottawa, ON, CAN    K2P 0B4
www.carms.ca

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