Hello there,
We're facing the following two issues regarding the ChangeManagement module
and its translations:
1. Both Changes and WorkOrders share two states: 'in progress' and
'cancelled'. When trying to adapt each one to the common language (company
wording) of the Organization adopting this process, we figured out each one
should be translated to different expressions but when creating conditions
for a given change, OTRS only picks the first translation found, forcing us
to use a single translation for both. How can we make sure each expression
keeps its own translation on any screen?
2. We completely translated each Change Management notification to our
language but when any notification arrives, the variables