That works... Thanks a lot Marco!!!
GoodWills
Parag Bhalerao
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Marco Vannini
Sent: Tuesday, November 30, 2010 2:56 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Can't See Shortcut Icons
Sorry.... found them right now in
Edit Config Settings in Ticket -> Frontend::Agent::ToolBarModule
On Tue, Nov 30, 2010 at 8:54 PM, Marco Vannini
wrote:
I can't see any of them after a debian (just) upgrade(d)
MV
On Tue, Nov 30, 2010 at 5:57 PM, Parag Bhalerao <
Parag.Bhalerao@cybertech.com> wrote:
Hello,
I am running OTRS 3.0 on Windows platform. In the documentation
is says that on the agent login page, there are icons that show the
amount of locked tickets and allow direct access to them, links to
create a new phone/e-mail ticket. I don't see these icons. I can see
only for locked tickets. Is this configurable?
As per the documentation I should see
But on actual system I see only
GoodWills
Parag Bhalerao
Work 215-494-2709
Call 267-210-5949
Email parag.bhalerao@cybertech.com
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