That actually is a very interesting thought. How would we be able to move the closed tickets to another queue after a few months?
2013/8/1 Gerald Young <crythias@gmail.com>
Another option is to move the tickets to a queue with a group that doesn't have permissions for those people.On Wed, Jul 31, 2013 at 8:54 AM, Dion van Adrichem <dvanadrichem@gmail.com> wrote:
---------------------------------------------------------------------Thanks in advance.Or if that is not possible, at least block the archive search-attribute?Currently it is possible access these tickets via the search-attribute or by typing in the ticketnr in the addressbar.Hi all,I have a system quite a lot of archived tickets by now.
Is it possible via ACL to block access to these tickets altogether?
Dion
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