[otrs] RE: Changing the Customer View

Hi, according to http://doc.otrs.org/developer/2.2/en/html/c684.html#custom-translation-f ile the way you "should" do it, is create a "Custom Translation File" Kernel/Language/en_Custom.pm (probably /opt/otrs/Kernel/Language/en_Custom.pm). This way it might be simpler to update the system. Something like this: sub Data { my $Self = shift; my %Param = @_; # $$START$$ # own translations $Self->{Translation}->{'CompanyTickets'} = 'School Ticket'; # $$STOP$$ } Greetings, gerhard