22 Jul
2004
22 Jul
'04
6:13 p.m.
On Monday, July 12, 2004 5:31 PM
Alex Kelly
In our organization, the helpdesk is using the FAQ internally for all of their own documentation to help people when they call in with tickets. As such, I would like the defautlt FAQ state to be Internal. I have done a few searches and looked through the Defaults.pm and cannot seem to find a setting for this. Does anyone know how to accomplish this?
This will be possible in the next release. In the meantime, you may use a hardcoded <select> in the appropriate .dtl. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388