RE: [otrs] Cannot See Queues on Queue Line

Robert Kehl wrote:

On Saturday, April 03, 2004 12:28 AM Tyler Hepworth wrote:

...

I cannot see any queues in the "Queues" area except for PersonalQueue and Raw. How do I get other queues to show up there?

Put a ticket in it - it's really that simple.

hth,

Robert Kehl

I created a custome queue called General. I then created a ticket and assigned it to that queue. The new message notification is incremented at the top right of the display, but the General queue does not show up next to Personal and Raw. Tyler