Hi Marco

I tried eliminating today’s history (cookies, cache, etc) but it still didn’t work.

This is very annoying because tickets can’t be created or modified.

Anymore ideas?

Thanks so much!

María Alejandra Piedra

Unidad de Informática y Sistemas de Información

IICA (506) 2216-0171

De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Marco Vannini
Enviado el: Jueves, 03 de Junio de 2010 11:02 a.m.
Para: User questions and discussions about OTRS.
Asunto: [otrs] R: Re: Problems with rich text editor

It could be a kinda Ford caching prbl. Did u otrs topo clean your browser first?

Il giorno 03/giu/2010 18:59, "Alejandra Piedra" <Alejandra.Piedra@iica.int> ha scritto:

Oh I forgot to say that this is happening if I use it with firefox. If I log in using IE it works.

Strangest thing, one would think that firefox wouldn’t have such problems.

Anyway, can anyone help me?

Thanks

María Alejandra Piedra

Unidad de Informática y Sistemas de Información

IICA (506) 2216-0171

...

De: Alejandra Piedra
Enviado el: Jueves, 03 de Junio de 2010 10:41 a.m.
Para: User questions and discussions about OTRS.
Asunto: Problems with rich text editor

Hi everyone!

I’m having some problems with the rich text editor. Today when I logged it jus...

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