Hi

 

I got 2 questions:

 

1 - We have made a lot of services, but none is showing at the drop down list when you create a new ticket. How do you enable them?

 

2 – When they’re enabled… Is it possible to link them to Customers/Queue? … Making it possible that different Customers or queue get access to different Services/SLA’s…

 

 

Vennlig hilsen / Kind regards

Anders Bakke

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It Konsulent / It consultant
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