Hi;

Can somebody help me with open ticket search?

#Open ticket search for rajildavda

$TicketsForCustomerUser = $soapclient->__soapCall("Dispatch", array($user, $pass, "TicketObject", "TicketSearch", "CustomerUserID","rajildavda","StateIDs", 4));

There is something wrong with filtering on StateIDs.

I’m using SOAP API in PHP and OTRS 2.4

regards,

Rajil Davda

Software Engineer,

Applied Software Pvt. Ltd. | 42, Tapovan Society | Above Bank of Baroda | Near Manekbaug Hall | Ambawadi | Ahmedabad.

www.mvtahmedabad.co.cc