You have to ad FAQ as a system permission and give yourself access to it. You also have to download the webmail module separately. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of De Los Santos, Oriol Sent: Friday, January 12, 2007 4:18 PM To: otrs@otrs.org Subject: [otrs] OTRS 2.1.4 on SUSE and can't access the FAQ, the calendar,the webmail... I have installed OTRS 2.1.4 on a SUSE system but when I access OTRS everything seems to work fine but I don't get the icons to access the FAQ or the webmail or the calendar. Unlike what the manual mentions I don't have the FAQ group created,, and although I create and provide RW permissions to the users I still don't get the icons to access these functions. I'm desperate ... Can someone help me? Thanks Oriol _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/