Something like that ?
2009/1/27 Philip Ng
Can someone show me how to set up an average resolution time for tickets report in OTRS?
Regards,
______________________________________
Philip Ng | Technical Support Engineer | Crisp Wireless, Inc. | 386 Park Avenue S, Ste. 1405 NY, NY 10016 | Office: +1 212-557-1850 x. | www.crispwireless.com
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