I am using OTRS 2.0.4 on SUSE linux 10.0.
When I try to log call using the otrs I get an error message the says Need
ticketed. Please see window below.
From: Seigafuse, Mike
[mailto:mseigafuse@fcg.com]
Sent: 11 August 2006 01:47 PM
To:
Subject: RE: [otrs] FW: TicketID
You need to supply more information before
people can help. What version, what platform? Have you looked at
the logs and if so what messages are there?