Hi, I'm setting up an OTRS installation from source on a minimal Debian; No mail server is installed and procmail and fetchmail packages are not installed too. My OTRS is working perfectly right now with an SMTP relay to send emails. However, I noticed when running the SetPermissions.sh script that it exits with an error related to .procmailrc or .fetchmailrc not found. Thus, I'd like to know if I'll have any problem if I don't install procmail and fetchmail packages. And what would be their utility since my OTRS can send and receive emails without them? Thanks in advance Mohamed Amine Kadimi http://www.casafire.com _________________________________________________________________ Show them the way! Add maps and directions to your party invites. http://www.microsoft.com/windows/windowslive/products/events.aspx