Hi Sanjeev,

 

Following is error in log file of apache2.

 

 

[Tue Jan 27 14:15:42 2009] [error] Can't locate Apache2/Reload.pm in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ /srv/www/perl-lib /usr/lib/perl5/5.10.0/i586-linux-thread-multi /usr/lib/perl5/5.10.0 /usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.10.0 /usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl . /srv/www) at (eval 110) line 3.\n

[Tue Jan 27 14:15:42 2009] [error] Can't load Perl module Apache2::Reload for server linux-0yq4.site:0, exiting...

 

 

Thanks & Regards

Bharat

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of sanjeev rao
Sent: Tuesday, January 27, 2009 12:40 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] installation problem on SUSE 11

 

i dont think so, can you please check the log files of apache (access,error logs) and update here?

--- On Tue, 1/27/09, Bharat Malik <bharat.malik@talentpact.com> wrote:

From: Bharat Malik <bharat.malik@talentpact.com>
Subject: Re: [otrs] installation problem on SUSE 11
To: otrs@otrs.org
Date: Tuesday, January 27, 2009, 10:05 AM

 

Hi,

I am facing problem during the installation of otrs on open SUSE 11. As I install otrs, my webserver (apache2) services will be automatically terminated.

Is it a problem of otrs version?  Please help me.

 

Thanks & Regards

Bharat

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