Re: [otrs] Timeout for pending tickets

On Tuesday, March 16, 2004 9:04 PM Daniel Seifert wrote:

I want to change the default timeout for pending tickets, i.e. currently the preselected timeout is 24 hours when I select "pending auto-close". I vaguely recall having seen this option somewhere last year, but can't find it right now anymore :-/

You're searching for this: # PendingDiffTime # (Time in sec. which "pending date" shows per default) [default: 24*60*60 -=> 1d] $Self->{PendingDiffTime} = 24*60*60; hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388